Overall
   
Features
Control Panel
Support
Reliability
Host Gator Web Hosting Review

Website: www.hostgator.com
Best Price: $6.95/moth
Rank: 4/5

Company Information: Founded in 2002, Hostgator.com, LLC has quickly grown from its humble beginnings in Boca Raton, Florida into one of the most respected names in the web hosting industry. Renowned for exceptional customer support and hosting reliability, Host Gator will be a leading provider in the web hosting industry for years to come.

Host Gator-web-hosting

Host Gator Review & Details

Features

HostGator.com provides a generous feature set with all of their packages. Although some components are only included in some of their more expensive packages, the "standard" toolset is sufficient to satisfy even a sophisticated web administrator. The following web hosting features are listed below:

  • Unlimited E-mail Accounts
  • Unlimited E-mail Forwarding
  • Unlimited E-mail Auto Responders
  • Web Mail Online Control Panel
  • PHP, PYTHON & PERL
  • 3500 MB Storage
  • CGI-BIN
  • 50GB/Month Bandwidth
  • ASP, JSP & Serves available
  • My SQL Database
  • Add-On Domain available
  • Front Page Extensions
  • 20 Sub Domains
  • Dreamweaver Compatible
  • FTP Account POP3 (20), SMTP & IMAP
  • SSI - Server Side Includes
  • Fantastic Script Library
  • Online User Statistics
  • Site Builder (included with more expensive packages)
  • Website Transfer
  • Shopping Carts
  • Instant Suite of products (forums, chat rooms, guest books, counters, portals, etc)


Control Panel
Host Gator uses CPanel as their administration tool. CPanel is very easy to use and navigate, and contains all of the essential components to effectively administer a website and all of the correlation functions. Cpanel has been adopted as the Control Panel for several hosting providers because of it's reliability and customer satisfaction.

Support
HostGator has several different support mechanisms that contribute to it being one of the most efficient support systems that any hosting provider has to offer. Below is a list of all the different components of HostGator's support channel.

Contact Support

You can contact hostgator via telephone, e-mail, or by clicking the live chat icon.

 

Ticket System

This can be used to view your ticket history as well as create new tickets.

 

Billing System

The billing system allows you to change your credit card on file, update your address, view past invoices, and pay due invoices.

Knowledgebase
Search through their knowledgebase to quickly find answers to your pre-sales, billing, and support needs. Their knowledgebase contains tutorials with step by step movies on how to do practically everything related to your account. There is a good chance your question will be answered here.

Online Hosting Community
A forum allows customers to interact with each other, discuss issues and share experiences. HostGator's forum is a great place to learn and get help from fellow users.

Reliability

Host Gator has chosen The Planet to provide its customers with superior network connectivity with minimal required downtime. Located in Dallas, Texas, The Planet's Data Center boasts over 35,000 square feet of raised floor space featuring state-of-the-art security, safety, and cooling systems and is second-to-none in the industry. Host Gator guarantees their uptime to be 99.9% and offer 100% money back guarantee on their services. Consistency is the key to reliability with any web hosting company and hostgator.com has definitely proven this.

In Summary
HostGator has proven that is a top choice for a hosting solution. Within an industry that is saturated with competing companies, HostGator has risen above a majority of them with their excellent customer support, reliable servers, great feature set, and intuitive control panel. HostGator.com's hosting packages are suitable for any small to medium size business and thy provide dedicated solutions for larger enterprises. Our overall score for HostGator.com is 4/5.
Host Gator-web-hosts
   web hosting reviews