Overall
   
Features
Control Panel
Support
Reliability
HostRocket Web Hosting Review

Website: www.hostrocket.com
Best Price: $7.95
Rank: 3.5/5

Company Information: HostRocket.com is a web hosting firm headquartered in Clifton Park, NY. Since its foundation in 1999, HostRocket has always had the goal of underscoring support, availability, technology and value.

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HostRocket Review & Details

Features


HostRocket.com provides a generous feature set with all of their packages. Their toolset that is provided is sufficient to satisfy even a sophisticated web administrator. From e-commerce, to a web forum, HostRocket has all the necessary components within the feature set. The following web hosting features are listed below:

  • Unlimited E-mail Accounts
  • Unlimited E-mail Forwarding
  • Unlimited E-mail Auto Responders
  • Web Mail Online Control Panel
  • PHP, PYTHON & PERL
  • 1000 MB Storage
  • CGI-BIN
  • 50GB Data Transfer
  • ASP, JSP & Serves available
  • My SQL Database
  • Add-On Domain available
  • Front Page Extensions
  • 20 Sub Domains
  • Dreamweaver Compatible
  • FTP Account POP3 (20), SMTP & IMAP
  • SSI - Server Side Includes
  • Fantastic Script Library
  • Online User Statistics
  • Site Builder
  • Website Transfer
  • Shopping Carts
  • Additional software products such as forums, chat rooms, guest books, counters, etc.


Control Panel

HostRocket has a graphic based control panel that is simplistic and very powerful. There are several tools that are carefully categorized making it intuitive for website administrators to easily add components and update files within their website's.

Support

HostRocket provides several different avenues for you to take to get support for your account. The most commonly used is the web based customer to customer help forums and the HostRocket FAQ system. The following is a list of all their support channels:

  • Customer to Customer Support Forums
  • FAQ System
  • Account Management System
  • Submit a Ticket
  • Email Support
  • Telephone Support
  • Dedicated Server Support
  • Dedicated Server Reboots Requests

Generally speaking the support provided by HostRocket's team was good, with very little negative feedback.

Reliability
Owning our own datacenter allows HostRocket to provide you with great reliability and uptime. Not being dependant on other companies to provide them with access to the servers, reboot servers, make hardware upgrades on the fly, and fix problems before they become problems for your customers allows them to keep your sites available faster and more reliably than our co-located competitors.

In Summary

Overall, HostRocket provides a reliable, well-supported, web hosting service that exceeds the expectations of the industry. Their customer retention is usually good as their support & reliability is highly valued. One drawback can be their cost effectiveness, but it is comparable to several other leading providers. Host Rocket web hosting packages receive an overall ranking of 3.5/5.

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