Overall
   
Features
Control Panel
Support
Reliability
Hostway Web Hosting Review

Website: www.hostway.com
Best Price: $8.95
Rank: 3.5/5

Company Information: Since opening their doors in 1998, Hostway has been committed to bringing the power of the Internet to our customers across the globe with innovative and easy-to-use products that are supported by unmatched customer service.

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Hostway Review & Details

Features

Site Management Tools
  • Hostway SiteBuilder
  • 24/7 FTP access
  • Web-based control panel, SiteControl
  • Microsoft® FrontPage® extensions 2002
  • Detailed traffic stats (Analog)
  • Access to raw log file

Email

  • 25 POP3 / SMTP accounts
  • Web-based email, SiteMail 5.0
  • Spam and virus blocker, CleanMail
  • Unlimited forwarding (maximum four addresses per account)
  • Unlimited email aliases
  • Unlimited autoresponders
  • Mailman mailing list ³ Free


Software / Scripts

  • SiteBlog
  • Your own CGI-BIN InterActives
  • Perl v5.x, C++, gcc, TCL, Python
  • Counter
  • FormMail
  • Guestbook
  • Message Board
  • Security Features
  • SSL (Secure Socket Layer) encryption
  • SSH (Secure Shell / Telnet) encryption

Control Panel

With Hostway Control Panel, SiteControl, you can control your hosting account from anywhere you have Web access. Current customers can login to start using SiteControl to perform various task to their site such as DNS modifications, FTP access, create subdomains, etc.. SiteControl is a typical control panel of a medium-large size hosting provider, and provides you with all of the essential tools for administration.

Support
Superior support sets Hostway apart from the bargain-basement Web hosts. They pride themselves on offering reliable, 24/7 live support, to fulfill technical and administrative questions. If you need immediate assistance, we suggest that you use the live support vs. their email support as their email support can take up to 36 hours.

Reliability
Hostway has an intrusion detection system that contributes towards their reliable service. They provide daily backups and their 24/7 support via toll-free phone and email if there is an issue to be resolved.. Their server uptime is close to 100% and their response time to notify users of issues is consistently good. Overall, Hostway.com's reliability is good.


In Summary
Hostway is not as cost-effective as some of the higher ranked web hosting providers. Their web space and bandwith is not comparable to the higher quality hosts, and the feature set is average. Additionally, the reliance on their live support (which is quite good) is sometimes directly correlated to their sometimes slow email response times. The overall rating for Hostway.com is 3.5/5.
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